Ikeja Electric Plc has said that due to the upward review of meter prices by the Nigerian Electricity Regulatory Commission (NERC), the new price for Single Phase Meter is now N48,263.37, while Three-phase Meter is now N89,069.33. All prices are inclusive of VAT and became effective from June 1, 2020.
The Distribution Company (DisCo) in statement said that the customers who have paid for meters before June 1, 2020, under the MAP scheme, but yet to be metered should forward their payment evidence stating Account Name, Application Reference Number (ARN), and IE Account Number to FinanceMap@ikejaelctric.com for prompt confirmation.
The electricity distribution company said, the new gesture will enable them to be captured as the company sets to roll out 400,000 meters in the next two years.
According to Ikeja Electric Plc, the new policy is in line with the mandate of the Nigerian Electricity Regulatory Commission (NERC) to bridge the metering gap and reduce the incidence of estimated billing.
The company advised Customers not to pay any of its company’s staff for the metering of their residence. Adding that the customers should take advantage of this scheme to apply through the IE portal, using their Ikeja Electric’s account number on the bill to log into the portal and update their KYC (Know Your Customer) details.
Felix Ofulue, the Head Corporate Communications said in the statement that customers must always pay into the designated bank account provided by the MAP.
Ofulue added that they must always include their Application Reference Number (ARN) when making these payments.
According to him, the company has in the last two years distributed and installed 120,000 meters in its coverage area and intends to meter another 400,000 customers in the next 2 years
The DisCo chief publicist disclosed that apart from eradicating estimated billing, Ikeja Electric’s metering program has also provided jobs, directly and indirectly, for thousands of Lagosians and Nigerians in general, particularly during the lockdown.
In spite of logistical challenges emanating from the Covid-19 pandemic, the company has also metered Maximum Demand (MD) customers in its network and conducted periodic recertifications of the meters in line with Regulatory procedures.
He explained that the local distribution transformers have also been metered up to 100% while the metering of newly installed transformers after completion of the project is ongoing.
Ofulue opined that Ikeja Electric has set up a debt resolution panel in the Six Business Units to address complaints on outstanding bills and other related issues to ensure reconciliation while customers are processing the application for the meter.
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